Services at Your Home
A CADNY
Computer Services agent must receive full access to the product(s) to
be serviced, an adult’s consent to enter the residence, a safe working
environment, working space and electrical power. CADNY only services
non-smoking households.
Back-Up Your Data
It is your responsibility to back-up all
software and data on your computer's hard drive(s) and/or any other
storage devices before CADNY performs any services. CADNY shall not be
responsible at any time for any loss, alteration, or corruption of any
software, data, or files
Warranty
CADNY
guarantees labor services provided for 30 days. If there is an issue
related to the original problem and if you notify us at 707-825-7264
within the 30 days, CADNY will work to remedy the problem quickly and
at no additional cost. Hardware warranties will be noted if applicable.
EULAs
For software installations, CADNY Computer Services will accept End User License
Agreements on your behalf.
Loss or Damage
If any damage or loss occurs with respect to
your product while in CADNY Computer Services’ possession or control,
regardless of causation or fault, you are only entitled to repair or
replacement of the product (or equivalent).
Ed Gordon May Be Called Away
CADNY
owner Ed Gordon is on call 24/7 for the HSU Police Department and
Emergency Operations Center; in the event of a UPD technical or EOC
emergency occurring while he is performing a service or repair for a
CADNY client, he may have to stop whatever he is doing and leave
immediately – possibly leaving the CADNY client’s computer inoperable
until he can return.
Service by Appointment Only
CADNY does all work by appointment only, no exceptions. If you are
going to be more than 15 minutes late please call to reschedule.
Showing up at CADNY without a confirmed appointment is always
unacceptable.
Contacting CADNY
Unless specifically asked to do otherwise please only call or text (707) 825-7264 or email help@cadnycs.com
Limitation of Remedy
To the
extent permitted by law, you agree that CADNY’s total liability for
damages related to its services is limited to the total amount you pay
for the services, and you release CADNY from liability for any
indirect, incidental, special, or consequential damages. CADNY IS NOT
LIABLE FOR LOSS, ALTERATION, OR CORRUPTION OF ANY DATA OR LOSS OF ANY
MEDIA FROM YOUR PRODUCT.
