Hourly
$60 per hour, .5 hr minimum for remote support (telephone and / or Internet remote control) or work done at CADNY, 1 hr minimum for house calls, 15 minute increments thereafter.

House Calls
Additional minimum .5 hr travel charge will apply if outside Arcata.
In situations where a home visit is required for an estimate, and the client decides to go ahead with the work, the 1 hr minimum labor charge can be split - .5 for estimate / pick up, .5 credit towards return / set-up.

Estimates
Free estimates if you bring the computer to CADNY in most cases, harder nuts to crack will incur regular hourly rates. If we can't tell you what's wrong for free we will get your approval before spending more time. Once we know what the problem is, we will give you an estimate and not charge you more than that without your approval (see more details under Terms and Conditions).

Flat Rates
$150 to "clean slate" a computer. This includes pulling user data (corrupted data n\a), reformatting the hard drive, Operating System re-installation with latest drivers, updates and essential functionality programs (including anti-virus), restoring user data, optimizing for performance and even setting up automatic data backups, if a backup drive is available. No extra labor charge for additional memory or new hard drive installation done at the same time. We make sure all of this is done right; your computer will run better than it did new.

$120 for all of the above except pulling and restoring user data.

If it ain't broke, fix it
There was a time when computers were obsolete in a couple of years, but most computers these days, up to 5 or 6 years old, can be revamped with a solid operating system installation and, along with perhaps adding some memory and a new hard drive, be just as stable and capable for most people's needs as a new computer - saving money and waste. While new PCs have come down in price, new is not always the right answer; many people just browse the internet, check email and use a word processor - which a clean-slated "CADNY'ED" computer will handle with ease.

Question and Answer
We offer one-on-one question and answer sessions, at your speed, in plain english. Make a list of all your questions, problems, things you think there is probably an easier way to do etc. and we'll sit down and sort them out. How do you burn a DVD? Want to put some videos on YouTube? Need to organize your files? Want to get set up on Facebook or video chat with your friends and family anywhere in the world for free? This is a great way to quickly learn exactly what you want to know now, but the real beauty of it is, by the time we've reached the bottom of your list you're going to be so much more familiar with the crazy logic and terminology of computers that you'll be comfortable exploring and figuring out new things on your own when the time comes. We can even make video recordings of each question answered and later upload them to your own private video album, to refer to anytime you like - no extra charge!

Loaner Computers
CADNY has laptops available for clients to borrow in cases where their computer won't be ready within 48 hours. Limited availability. Ask for details.

Dude, maybe you should get a Dell
Time for a new computer? While we do custom build high quality computers, it's tough to compete at the low and medium end with the Big Box retailers these days. Let us help you get the best deal on one appropriate for your needs. Chances are you will get a better computer for less money by consulting with us first, even after paying us a little labor. This is also true for anything else technology related - need a new Digital Camera? Printer? Wireless Router? The choices are endless. Don't get ripped off or stuck with a lemon! Ask us first. You can trust us to get you what you need, not what we need to sell. We will be up to speed on the best deals out there at the moment and help you get the most bang for your buck. We can also recycle your old computer equipment, transfer your data and set up, optimize and "de-crappify" (fancy computer term for getting rid of all the pop-ups and 3rd party junk that manufacturers get paid to tack on) your new computer and make sure you've got everything you need - Anti-Virus? Office program? We'll get rid of those limited trial versions the manufacturer installs and get you great freeware / Open Source programs that accomplish the same things.

CADNY Computers - For those who want the very best
We also build NICE custom computers for gamers and others with high standards who want complete control of the build design and components used.



We offer many, many other services. We can solve most any PC or Mac issue you have.